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Game Crashing at Startup


KolaRice
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Hello Avorion Support,

Noticed today that the game would not fully launch, I get to the initial splash screen and then game would crash.  I have uninstalled, rebooted and reinstalled the game, same issue.  last time it worked was July 1st. didn't play for a few days and tried today. 

attached the client log files. 

saw this on the 1st log for today (clientlog 2021-07-07 12-11-37.txt)


2021-07-07 12-11-53| Workpacket [9]: 
2021-07-07 12-11-53| Thread Name [9]: Game WorkerPool Thread 7
2021-07-07 12-11-53| TotaTlh rmeeamdo r[yL uian W ourskee rbPyo oplr oThcreesasd:  0]2 0w7i.5t6hM Bi
Workpacket [2021-07-07 12-11-531| 0d] :2 1 
Workpac2021-07-07 12-11-53k| eetx i[t1i1n]g:. .
2021-07-07 12-11-53| .

 

Thanks

 

clientlog 2021-07-07 12-11-37.txt clientlog 2021-07-07 12-13-29.txt clientlog 2021-07-07 12-21-29.txt clientlog 2021-07-07 12-28-34.txt clientlog 2021-07-07 12-34-40.txt clientlog 2021-07-07 12-16-34.txt

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Well, for starters, I'm noticing this in your latest log:

Quote

2021-07-07 12-34-41| Creating settings... loading...We detected a crash during game startup.
2021-07-07 12-34-41| Please make sure that you are using the latest drivers for your graphics card. This problem can also be caused by mods.
2021-07-07 12-34-41| In an attempt to fix this problem, the graphics settings have been reduced to an absolute minimum and your mods have been disabled.

So, first thought: make sure your graphics drivers are up to date and maybe even try a full uninstall reinstall of those (I actually had a corrupt driver install cause issues with this game once).

 

As for what you see in the logs near the end, I think that's more a symptom of the game crashing due to the way it caches log information in memory and then writes in chunks to the log file.  The game experiencing a large amount of lag, or crash, can jumble the output.

 

When you say splash screen... you mean the Boxelware logo, right?  I ask cause I see evidence in the last log that it may be trying to actually start a game (meaning you made it to the main menu or are using a command-line switch, maybe?).

Edited by FuryoftheStars
I can't type today *facepalm*
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Thanks for the Response FuryoftheStars, Graphics drivers are up to date, I have Nvidia Geforce Experience installed that keeps it up to date.  I'll try a full uninstall and reinstall, see if that helps.  just to note though, i have other games running no issues. 

And yes, when I launch the game, I get to the Boxelware logo, and then it will eventually crash.  I do not get to the point where I choose singleplayer or multiplayer and load a galaxy.   haven't touched the game via cli. 

 

I can try to record my screen if you think that would help. 

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Nah, nothing useful there from recording the screen.  Was just wondering cause I was seeing mentions of the main menu and even of a difficulty choice (Veteran).

 

Yeah, not sure what to say otherwise.  In my case, I think I had just done a full clean reinstall of my OS (for other reasons), including drivers, but a subsequent uninstall/reinstall of the drivers again fixed the issue.

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Just Finished the Uninstall and reinstall, same issue. I used DDU in safe mode to uninstall the drivers and then rebooted - reinstalled geforce experience and updated to the latest drivers, same issue.

I might actually do that, reset my Windows to Day 1 and then start from there. I'm due for that anyways.   

Thanks for the input, will advise if the OS Reset fixes the problem

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I don't know if you want to try rolling a version or two on the graphics drivers first, just in case it's something in the latest release(s) since you played last?  Well, I guess it hasn't been that long, but maybe worth a check real quick just to see if there was an update during that week.

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Just an update, I am able to play the game now after my windows reset.   Although its a bit of a nuclear fix to the issue.  good that I've been planning on doing it anyways. in any other case I may have just stopped playing.

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