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koonschi

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  • Boxelware Team

Before you post your problems here you should

 

If all these factors are OK, you can post on the board. You have to give information to us if you want us to fix it, posts like "pls help my game won't start" do not help and we cannot help you with this.

 

Always include the following information in the post:

  • A clear description of what happened.
  • Your client and server log. Follow the instructions below on where to find them on your system.
  • Your system specs:
    • Operating System
    • CPU
    • GPU (if multiple GPUs, then all of them)

 

How to find your logs:

On Windows, you will find them in your %appdata%\Avorion\ folder. Type %appdata% in your windows explorer's address bar to get there.

On Linux, you will find them in your ~/.avorion folder.

 

The logs for the client are called clientlog XXXX.txt and the logs for the server are in the Avorion\galaxies\[your galaxy name here]\ folder. They're called server XXXX.txt. XXXX is the timestamp of when you started that server. Look at the timestap, take the one where your game crashed or where you had trouble, and post it.

 

How to add your logs if they are too big for the forum:

Please post the contents of the logs on pastebin.com. Then add the link to your post.

Try to create a new pastepin paste for each log file.

 

The more information you post in here, the easier you make it for us to help you!

 

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